When will we see actual tangible merchandise from UO, and will we see a box on store shelves?
It is unlikely you will ever see another box for Ultima Online on Target or Best Buy store shelves. Much of the industry is moving toward digital distribution. However, in terms of merchandise (t-shirts, cloth maps, Mesanna bobblehead dolls); we have taken that recommendation into consideration and trying to come up with a plan that will work for the business and the community. What we found out during the Town Hall is that many players take pride in their knowledge and association with the legacy of Ultima Online. You would the ability to share your dedication in more ways than downloading and paying for virtual items.
It will not happen any time soon, but I wanted to let you know we heard the request and are making an attempt to address it.
When will you fix access for individual player housing, as it was in the Kingdom Reborn (KR) client?
This is on our radar currently. This was a function/feature that was initially a bug in the KR client that was later fixed. The side effect is that players appreciated the option. We are talking about it internally, and trying to work it in to the next dev cycle once we are certain removing the restriction makes sense.
What’s going on with 3rd party program detection?
This week the first series of actions took place on 3rd party program use offenders. I will not share numbers or specifics on account names, locations of offenders, or how often we will take action.
Criteria for taking action are based on frequency of the offense. For example, account X was found using program Y, Z number of times. This implies that the account/player willfully violated the terms of the game. High frequency violators will be removed from the game. Low frequency violators will be warned and in time suspended if the offense continues.
Flames, vegetable throwing, and other creative methods of termination and suspension are not currently planned.
UO Assist and UOAM are sanctioned applications.
What happened to 5 of Friday and will it ever return? What about ask the Devs?
While this update might seem like a FoF … it’s not. We [team leads and the community team] had a chat after the week of the Town Hall to come up with a method to update you more consistently about goings on with the team. I am getting used to using the Ultima Online Facebook page for getting out information rapidly. The Facebook page, in concert with the UO Herald for more formal announcements and updates will hopefully help increase the frequency of updates.
Also, you can always find us lurking on the forums.
As time progresses we’ll continue ensure the information you need is accessible and any issues that keep you from enjoying our game are addressed.
What’s up with that newsletter that went out and why didn’t I get it?
I have heard that some players receive the Pogo newsletter but have heard nothing from UO. I have received a few private messages, and will make an attempt to get you on the EA notifications opt in list. However, in the short term you can view it here.
Why did you answer this letter in the form of an FAQ?
I thought this format would be best.
What’s with the still no mention of “X” feature….
As always, I’m certain I have missed a few dozen other topics near and dear to your interests, but this is all I have space for currently.
Please have a safe and careful weekend, and see you on the boards.