Find your Ultima Online answers quickly in our Knowledge Base. Search by category, keywords or phrases, or submit your own questions.
Account Administration: For questions about banned, suspended or hacked accounts, please go here.
EA Customer Support: 1-866-543-5435
INTERNATIONAL SUPPORT
Korean: [email protected]
Chinese: [email protected]
Japan: http://www.jp.uo.com/contact.html
BUG AND EXPLOIT REPORTS
You can use the feedback forms here to submit bugs. Bug reports can also be mailed to [email protected], along with all important information, such as the time, date and shard of the occurrence, the steps that caused the bug, and whether or not it was repeatable. Bugs found on a test center should be sent to [email protected] with the same information.
GM REVIEWS
Please let us know of any concerns, complaints, or compliments you may have with specific Game Support staff by following the instructions here.
FEEDBACK AND SUGGESTIONS
We love hearing feedback and ideas, so we developed a tool for players to send their thoughts straight to us! The Ultima Online Feedback Form is the place to go to send in suggestions, issues, and questions for the Five on Friday. While forms sent in through the feedback tool will not generally get a response, we read and track each and every one. To contact the community team directly please email [email protected].
UOGAMECODES.COM
(Game Time Codes, Advanced Characters, Character Transfers, Upgrade Codes and more):
www.uogamecodes.com
